What is your check-in policy? The Benchmark Inn is a contactless check-in hotel. Upon final payment of your reservation, you will receive an email that includes a link to complete contactless check-in. Follow the instructions and you will receive a passcode to access the front and back doors as well as your guest suite.
Do you allow same day reservation? Yes! Our online system doesn't accept same-day bookings, but we'd be happy to help if we have a room available. Just call or text us at 859-904-9046 and we'll get you checked in right away!
What time is check-in? Your private contactless check-in code becomes active at 3:00 PM on your day of arrival. Because the The Benchmark Inn is a contactless facility, we strongly recommend you complete the check-in process prior to 9:00 PM to ensure if you have any issue someone is available to assist you.
What is your Check-out policy? Check-out is at 11:00 AM.
Do you allow late arrivals? Late Arrivals after 9:00pm require advance notification and arrangements to be provided. Because the The Benchmark Inn is a contactless facility, we strongly recommend you complete the check-in process prior to 9:00 PM to ensure if you have any issue someone is available to assist you.
Where is The Benchmark Inn located within Augusta, Kentucky? The Benchmark Inn is located at 103 West 2nd St, Augusta, KY. Just 150 ft from Main Street in Augusta and one block from Riverside Dr that has sweeping views of the Ohio River. We are conveniently situated so that while you stay in Augusta you can walk to all points of interest.
Is smoking allows at The Benchmark Inn? Smoking is not allowed in the hotel or the guest suites. A $500 per day cleaning fee will be charged if guests are found to be smoking.
Does The Benchmark Inn charge a damage deposit? No, however, any damages, stolen or broken items occurring during the stay will be the full financial responsibility of the guest including anyone traveling with the guest. Any special additional cleanup as a result of damages caused by the guest will be charged to the credit card provided at time of reservation.
Do you serve breakfast? No, we do not serve breakfast. Coffee, tea, and a snack assortment are available.
Do you charge for parking? We are pleased to offer private parking located directly behind the building for the convenience of our guests. Street parking is also available nearby. Please note: The Benchmark Inn is not responsible for theft, loss, or damage to vehicles or personal property. All parking is at your own risk.
Do all guest suites have private bathrooms? Yes, all suites have private bathrooms.
Do you have security cameras? Yes, for the safety and comfort of our guests, we have security cameras in place at entrances, exits, and in public areas such as hallways, the lobby, and the lounge. The cameras are video only (no audio) and are used solely to help us maintain a secure environment. We respect your privacy and will never share recordings unless required by law or requested by authorities.
Do you allow whole house bookings? Yes, we allow whole house bookings to ensure a more private guest experience for your event or wedding. Please email or call us to enquire more about whole house bookings.
